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General Manager - Alexandria

LINKEDINMEDIACODE:LIUSA

Job Purpose: To manage a hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits.

Job Responsibilities:

  • Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  • Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  • Implement and maintain local and national sales/marketing programs.
  • Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  • Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  • Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  • Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  • Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  • Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  • Reward employees who meet or exceed guest expectations.
  • Other duties as assigned.

Job Skills:

  • Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  • Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  • Ability to use analytical skills for measuring business potential and value to the hotel.
  • Ability to successfully interact with all levels of customers and hotel management.

Job Details

Reference # 8410
Posted on 03 Feb 2015
Closes on
Location(s) Alexandria
Department Administration & General
Career level Executive Level
Hours/Status Full-time
More details (document)
{ "Post to HCareers":"Yes - Automatically post job on HCareers for 30 days", "Business Group":"Hospitality" }
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